IT Touch
Wirtualne biuro telcom / Virtual office telcom

Transforming Telecom Operations

with Tailored IT Solutions

aplikacja fintechowa / fintech application

Optimize billing systems, streamline data processing, and drive long-term growth with IT Touch’s comprehensive IT solutions for telecom providers.

The telecom industry faces unique challenges, from managing vast amounts of data to optimizing complex billing systems for millions of users. Telecom providers need robust IT solutions to handle the scale of their operations, ensure accurate billing, and provide seamless customer experiences. At the same time, they seek partners who offer professionalism, long-term cooperation, and the ability to solve critical issues collaboratively.

How IT Touch Helps Telcom Providers?

IT Touch understands the intricacies of telecom operations and for over 14 years provides industry-specific IT solutions to optimize processes, improve efficiency, and support long-term growth.

 

 

Key Services

1

Billing System Optimization

With years of experience working on telecom billing processes, IT Touch helps companies implement and optimize billing platforms that ensure accuracy, scalability, and compliance with regulatory standards.

2

Large-Scale Data Processing

We specialize in handling and processing vast amounts of data, helping telecom providers manage customer information, service usage data, and analytics with efficiency and accuracy.

3

System Integration and Enhancement

With deep experience in telecom integration, IT Touch connects core systems to ensure real-time data flow and consistency. Our integrations enhance efficiency and scalability across platforms, creating a unified infrastructure that adapts quickly to business needs.

4

Comprehensive System Development

We offer long-term partnerships to develop and maintain comprehensive telecom systems, ensuring they are always up-to-date, efficient, and able to scale with demand.

5

Professionalism and Partnership

IT Touch fosters a collaborative, long-term approach, working closely with your teams to solve challenges as they arise and ensure the smooth operation of your telecom systems.

Key Business Benefits for Telcom Industry

Billing Accuracy and Efficiency

Streamlined billing systems that reduce errors, ensure compliance, and enhance customer satisfaction.


Scalable Data Management

Systems designed to process large volumes of data efficiently, improving response times and decision-making.


Professional Collaboration

A dedicated partnership model that focuses on joint problem-solving and long-term collaboration, ensuring continuous improvement.


End-to-End System Development

IT Touch handles every stage of system development, ensuring your telecom operations are seamless and future-proofed.


How IT Touch Drives Success for Telecom Leaders

Telecom companies trust IT Touch because of our extensive experience in billing systems, our ability to process large volumes of data, and our professionalism in fostering long-term partnerships. We approach each project as a joint effort, focusing on collaborative problem-solving and ensuring that your telecom systems are always running at their best.

Case Study Highlights

Accelerating Customer Onboarding for a Leading Telecom

IT Touch transformed the sales process for a large telecommunications provider by developing SWS, a web-based application that seamlessly integrates with the client’s CRM system. This solution allows for efficient customer creation, contract management, and service provisioning across bundled telecom products. By streamlining key workflows, SWS has enabled faster contract processing, reduced time-to-service, and enhanced customer satisfaction through a simplified and intuitive interface. The result: reduction in service setup time and a significant boost in operational efficiency.

Simplifying Internet Service Management

Under the Polish Digital Operational Program, IT Touch helped a telecom operator enhance its order management for internet services by implementing POPC Relay. This data hub seamlessly connects the telecom’s internal systems with multiple wholesale providers, allowing the operator to place, modify, and track orders effectively. With a user-friendly interface and robust API integrations, POPC Relay has improved process transparency and reduced the complexity of multi-provider integrations. The outcome: a 30% increase in order-processing speed and improved scalability for the telecom’s service management.

 

 

Few words from our clients

Wiesław Wiktorowicz

Wiesław Wiktorowicz

Service Delivery Manager

“IT Touch Banking is our trusted software development partner enabling to serve advanced services on a multinational level. We measure success by checking if all tasks are delivered on time. The quality of the software is also very important for us. Overall, our customers give great feedback on the software. IT Touch gained our trust, and they showed the ability to handle difficult projects, which was very important for us. Their flexibility and quality of work translate into further commitments and successes. As a result, we’ll continue working with them this year and in the future. They are always meeting and exceeding our requirements. They also deliver on time, leading the projects to successful completion.”
Philip H Smith

Philip H Smith

Strategy and Architecture Director

“We worked with IT Touch to deliver a difficult project with complex requirements and business-critical deadlines. Their ability to take the initiative and solve problems was essential. Their flexibility and quality of work were top factors in this engagement’s success. We are now working with them again on another project, I highly recommend them.”
Adam Nocoń

Adam Nocoń

IT Manager

“We have been cooperating with IT Touch teams for over seven years. During this time, thanks to their extensive competence and professionalism, we jointly implemented many key projects for our company. ”

Ready to Optimize Your Telecom

Operations?

Contact IT Touch to learn how our tailored IT solutions can improve your billing systems, data management, and overall operational efficiency.

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