IT Touch
Robot AI przy pracy / AI robot at work

Practical AI Solutions

for Real Business Results

 

 

Robot AI

Transform your business with

AI that delivers immediate value

not just promises. From intelligent document processing and agent automation to rapid website generation and semantic knowledge systems, we implement practical AI solutions that solve real business problems today. Whether deployed in the cloud or on-premises, our AI technologies drive operational efficiency, unlock new capabilities, and give you a measurable advantage.

AI That Delivers Real Business Value

At IT Touch, we don’t just implement AI solutions – we use them daily in our own operations. This hands-on experience allows us to cut through the hype and deliver practical applications that solve genuine business problems. Our expertise spans the full spectrum of artificial intelligence technologies, including advanced RAG systems and Agent AI.

1

Automate Complex Processes

Let intelligent systems handle routine workflows while your team focuses on strategy

2

Unlock Hidden Insights

Transform unstructured data into actionable business intelligence

3

Scale Operations Efficiently

Effortlessly manage growing workloads by entrusting routine tasks to AI, so your team stays focused on what matters most

4

Gain Competitive Edge

Implement proven AI solutions while competitors are still in the planning phase

Our Comprehensive AI Solutions

At IT Touch, we specialize in practical, result-oriented AI solutions that directly address your unique business challenges. Rather than general promises, we focus specifically on technologies proven to deliver immediate business impact.

Natural Language Processing and AI-Enhanced Applications

We fine-tune language models to meet the specific needs of your industry, ensuring AI-generated content aligns with your brand voice and operational goals. By leveraging advanced NLP and LLM applications, we help businesses optimize workflows, enhance communication, and automate complex document processing, driving greater efficiency and accuracy. Our expertise includes:

Optical Character Recognition (OCR) & Intelligent Document Processing

Extract critical data from scanned documents, invoices, forms, and handwritten notes, transforming unstructured information into structured insights.

LLM-Powered Knowledge Systems

Implement AI-driven assistants to help teams retrieve key business information, summarize reports, and generate context-aware insights for informed decision-making.

Multilingual Translation

Automatically adapt content for global markets while preserving meaning, nuance, and cultural context.

AI-Powered Code Analysis

Enhance software quality, detect potential issues, and optimize development processes.

Automated Customer Interactions

Boost chatbots and virtual assistants with LLM capabilities for personalized responses, improved user engagement, and streamlined support services.

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AI-Powered Content and Web Generation

Accelerate content production with AI-driven tools designed to quickly create engaging digital experiences at great cost to effect ratio. By integrating AI-powered content generation, businesses significantly reduce content production time, improve audience engagement, and maintain a consistent, high-quality brand presence. Our solutions help businesses to generate, optimize, and scale content consistently across multiple platforms:

Automated Website and Landing Page Generation

Quickly create multilingual, fully functional web content, speeding time-to-market for digital properties.


SEO Optimization and Content Structuring

Optimize AI-generated content for search engines to improve visibility and discoverability.


Marketing and Advertising

Instantly produce compelling ad copy, blog posts, email campaigns, and social media content tailored to target audiences.


E-commerce and Product Descriptions

Automate creation of high-quality product descriptions and category pages, scaling online stores efficiently.


Legal and Compliance Documentation

Automate drafting of contracts, policies, and compliance reports, ensuring accuracy and regulatory alignment.


Custom AI Templates

Develop reusable content templates aligned with brand guidelines, ensuring consistency across all digital touchpoints.


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Retrieval-Augmented Generation (RAG) and Knowledge Systems

We implement advanced Retrieval-Augmented Generation (RAG) using Llama Index, enabling AI to dynamically retrieve and generate contextually accurate responses from structured and unstructured data sources. Key applications include:

Semantic Search and Knowledge Discovery

Understand query intent beyond keywords, uncover deeper insights, and connect related concepts across large datasets.

Enterprise Knowledge Management

Power internal knowledge bases, facilitating rapid access to critical company information, policies, research documents, and historical data.

AI-Powered Customer Support

Enhance chatbots and virtual assistants to provide precise, informed responses based on documentation and previous interactions.

Legal and Compliance Research

Automate analysis of legal documents and regulatory texts, ensuring compliance and reducing manual research efforts.

Product and Technical Documentation Assistance

Enable quick retrieval of API documentation, troubleshooting guides, and technical manuals for developers and IT teams.

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Intelligent Automation and Smart Processing

Our AI-powered automation solutions optimize complex workflows, ensuring accuracy, compliance, and efficiency by reducing manual effort and enhancing decision-making capabilities:

Automated Customer Support and Inquiry Handling

Instantly classify and route communications, significantly reducing response times.


Workflow and Task Automation

Identify and extract key information from messages or documents to trigger automated business processes.


Context-Aware Decision-Making

Integrate AI with CRM, ERP, and helpdesk systems for personalized and relevant responses.


Optimized Internal Communications

Automatically summarize, categorize, and distribute reports, memos, and meeting notes, enhancing internal efficiency.


Our AI Expertise in Action

Case Study Highlights

Intelligent Mailbox Automation

For a client with high-volume email communications, we implemented an Agent AI system that revolutionized their back-office operations. The solution automatically analyzes incoming emails, identifies their purpose (orders, invoices, job applications), extracts critical information, and creates appropriate tasks in their workflow system. The system identifies company data, order details, invoice information, and candidate qualifications, routing each communication to the appropriate team member. This automation has reduced processing time by 75% while improving accuracy and customer response times.

AI-Powered Interface Assistant

A media company’s partner panel suffered from complex navigation, requiring users to manually search through multiple sections to find client or product details. The traditional menu-based interface was slowing down daily operations and frustrating users who needed quick access to specific information. We implemented an AI chat assistant that transforms how users navigate the platform. When users type natural queries like “show me client XYZ details” or “find product ABC,” the assistant automatically switches to the relevant page, handling necessary API calls to fetch IDs and data behind the scenes. The system serves as an intelligent interface layer, turning text requests into direct navigation actions while maintaining all existing security protocols and data access rules.

Semantic Knowledge Base Transformation

A large enterprise needed to make their extensive documentation searchable by intent rather than just keywords. Our semantic search solution enabled natural language queries across their knowledge base, reducing support ticket volume by 35% and improving employee productivity. By implementing vector search technologies, we created a system that understands context and user intent, delivering relevant information even when exact terminology doesn’t match.

Our AI Tools

Enterprise-Ready Technology

Core AI Technologies

  • LLM models, the heavy lifters of our AI solutions. OpenAI GPT,  LLama, Mistral and others. We help you choose the right provider and model for you needs, as we’ve used them to process millions of documents and power enterprise chatbots that actually work. 

  • Vector Search: Pinecone and HuggingFace Transformers turn mountains of documents into instantly searchable knowledge bases.

  • RAG Systems: Our Retrieval-Augmented Generation setups with Llama Index, GraphRAG, and custom retrieval system ensure AI responses are accurate and grounded in your business reality, not hallucinations.


Production Infrastructure

  • Enterprise-Grade Reliability: Deploy your AI services confidently on robust cloud platforms (AWS, Azure, GCP) or securely on-premises, with infrastructure tailored to your specific compliance and performance needs.

  • Bulletproof Deployment: Leverage Docker and Kubernetes clusters for maximum reliability and scalability. Smart caching with Redis ensures rapid response times and optimized resource utilization, delivering consistent performance 24/7.

  • Data Engineering That Works: Utilize robust data platforms like PostgreSQL combined with scalable vector storage solutions to manage complex data efficiently, ensuring your AI services remain accurate, available, and responsive at scale.


Intelligence Hub

  • AI Performance Monitoring: Track hallucination rates, response accuracy, and overall quality in real-time. Quickly identify and resolve issues before they affect users.

  • Token Economy Control: Gain clear insights into your AI usage through precise token economy management. Optimize your AI spending by tracking usage trends, eliminating inefficiencies, and making informed investment decisions.

  • Quality Assurance: Automate evaluations to consistently measure the accuracy, relevance, and safety of AI outputs. Ensure your systems maintain alignment with business expectations and industry standards.


IT Touch

Why Choose IT Touch for AI Solutions?

Practical Experience

We use AI in our own operations daily, giving us firsthand insight into implementation challenges and practical solutions.


Business-First Approach

Our focus is on delivering measurable business outcomes, not just implementing technology for its own sake.


Full-Spectrum Expertise

From RAG systems and Agent AI to predictive analytics and natural language processing, we offer comprehensive AI capabilities.


Enterprise-Ready Implementation

Our solutions meet strict requirements for security, scalability, and reliability in production environments.


IT Touch

Ready to Transform Your Business with AI?

Let’s discuss how practical AI solutions can drive your business forward. No hype, no buzzwords – just real results.

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